Returns & Exchanges
At Richboyz, we want to ensure you look your best, which is why we offer a 14-day return window for all premium apparel in original condition. If your fit isn't perfect, our streamlined process makes it easy to exchange or return your items for a full refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all Richboyz tags are still attached and the garments are unworn.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing