Frequently Asked Questions
Everything you need to know about shopping with Richboyz.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
Are your products ethically sourced?
Yes, Richboyz is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, durable materials to reduce environmental waste.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team via live chat or email.